Terms and Conditions for Black Car Everywhere Limousine & Car Service

Company DBA: Black Car Everywhere, operated by Ah & Yar, Inc.

Black Car Everywhere provides a secure online booking platform that connects customers with licensed, insured, independent chauffeur contractors offering professional limousine and car services. We do not directly provide transportation services but facilitate bookings, payments, and support for an efficient and enjoyable travel experience. This document outlines terms, cybersecurity measures, and liability disclaimers to ensure compliance with U.S. regulations and a seamless user experience.

Contact Information

Booking, Pricing, and Rescheduling

Bookings and Rescheduling

  • Reservation Requirements: A valid payment method is required to secure reservations.
  • Rescheduling: Changes made within 2 hours of pick-up may affect vehicle availability.
  • Vehicle Requests: Specific vehicles (like SUVs) and colors are attempted but not guaranteed.

Pricing and Rates

  • Base Rates: Exclude gratuity and may vary without notice.
  • Special Requests: Large items (e.g., golf clubs) require SUVs.
  • Additional Fees: Includes late-night surcharges, meet-and-greet services, and child safety seats.
  • Holiday Surcharges: Applied for major holidays, such as New Year’s Eve and Christmas.

Extra Stop and Wait Time Charges

  • Additional Stops: Minimum charges apply based on vehicle type.
  • Wait Time: 45-minute grace period for domestic flights; 75 minutes for international. Charges apply after grace periods.

User Responsibilities and Conduct

Users of Black Car Everywhere services agree to follow applicable laws, including the Illinois Vehicle Code and Illinois Child Passenger Protection Act. Accurate passenger counts and special requests should be provided at booking to ensure compliance and avoid additional fees.

  • Conduct: Smoking, alcohol consumption, and inappropriate behavior are prohibited.
  • Respectful Interaction: Discussions related to sensitive topics such as race, religion, or politics are discouraged.
  • Child Safety: Customers must provide compliant child restraint systems as required by Illinois law.

Forbidden Actions and Indemnification

  • Prohibited Actions: Discrimination, abusive behavior, and unauthorized actions are prohibited. Violations may result in immediate service termination.
  • Indemnification: Users agree to indemnify Black Car Everywhere from liabilities resulting from misuse of services or failure to adhere to these terms.

Data Collection, Cybersecurity, and User Responsibilities

Black Car Everywhere is committed to data security in compliance with U.S. cyber laws and regulations, ensuring robust protections for users’ personal information.

Cybersecurity and Data Security Practices

  • Encryption: All sensitive data is encrypted during transmission and at rest.
  • Access Control: Only authorized personnel can access user data. Access is reviewed regularly.
  • Monitoring: Continuous threat monitoring and regular security audits help prevent unauthorized access.

User Responsibilities for Cybersecurity

Users agree to:

  • Protect Login Credentials: Users are responsible for securing their account information.
  • Avoid Phishing Scams: Black Car Everywhere is not liable for damages from phishing attacks or user negligence in securing personal devices.

Limitation of Liability for Cyber Incidents

  • Data Breach Disclaimer: Black Car Everywhere will take reasonable steps to prevent data breaches but cannot guarantee complete security. Users agree to assume responsibility for their online interactions.
  • Third-Party Content: We do not control or guarantee third-party cybersecurity and are not liable for breaches on external sites.

Compliance and Liability Limitations

Nationwide Regulatory Compliance

  • Privacy Standards: Compliance with CCPA, GDPR, and PIPA ensures transparency in data use and handling.
  • Non-Discrimination: Services are provided equally regardless of race, gender, or disability, in alignment with the Civil Rights Act and ADA standards.

Liability and Insurance

  • Contractor Liability: Black Car Everywhere assumes no liability for actions by independent contractors, who are solely responsible for their services, insurance, and compliance.
  • Vehicle and Personal Safety: Black Car Everywhere vehicles undergo regular inspections, and contractors must carry valid commercial insurance, ensuring adherence to Illinois Vehicle Code and other relevant state laws.

Cancellations, No-Show, and Refunds

  • Cancellation Policy: Cancellations must be made within the timeframes specified (2 hours for sedans, 48 hours for stretch limos, etc.). No-show fees apply if a passenger fails to show up at the designated time.
  • Refunds: No refunds are available for cancellations outside of designated timeframes or due to circumstances beyond our control, such as road closures or severe weather.

Dispute Resolution and Alternative Dispute Mechanisms

Disputes should be handled initially through our support team. For unresolved issues, we offer mediation and arbitration as alternative dispute resolution (ADR) options, per Illinois State Bar Association guidelines.

  • Online Dispute Resolution (ODR): Secure web-based platforms facilitate online mediation and arbitration, ensuring confidentiality and compliance with the Uniform Mediation Act.

Intellectual Property and Copyright Protection

Black Car Everywhere’s branding, website content, and service descriptions are protected by Illinois copyright laws. Unauthorized use, reproduction, or distribution of our materials may result in legal action.

Compliance with Illinois and U.S. Regulations

  • Transport of Children and Luggage Policies: Compliance with the Illinois Child Passenger Protection Act and state regulations on luggage capacity ensures safe transportation for all passengers.
  • Vehicle Upgrades and Inspections: Our fleet is updated regularly to comply with Illinois Department of Transportation safety standards.
  • Prohibited Items and Consequences: Passengers must declare items such as weapons or oversized luggage at booking, or the company reserves the right to deny service.

Amendments to Terms and Conditions

Black Car Everywhere may amend these terms periodically to reflect changes in service, legal standards, or customer needs. Users will be notified of major updates, and continued use of our platform constitutes acceptance of these terms.

Termination and Conclusion

Services may be terminated for breach of contract, non-compliance, or at the company’s discretion, ensuring adherence to Illinois Commerce Commission guidelines. Upon termination, a final statement of services and any outstanding obligations will be provided to the client, ensuring transparency and professionalism in all interactions.

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