Legal Terms and Conditions of Black Car Everywhere

Liability, Indemnification, Dispute Resolution, Governing Law, Final Legal Provisions

The Company will use commercially reasonable efforts to arrange and provide the confirmed Services.

The Company does not promise uninterrupted, error-free, delay-free, or risk-free transportation. Nothing in these Terms reduces any duty of reasonable care imposed by applicable law.

Pickup and arrival times are estimates affected by conditions outside the Company’s complete control.

To the fullest extent permitted by law, the Company is not responsible for purely economic or consequential loss resulting from delay, including:

  1. missed flights
  2. missed trains
  3. missed cruises
  4. missed meetings
  5. lost reservations
  6. missed ceremonies
  7. missed appointments
  8. missed court appearances
  9. missed interviews
  10. missed examinations
  11. lost ticket value
  12. lost wages
  13. lost profits
  14. lost opportunities
  15. substitute travel costs,

except where such liability cannot lawfully be excluded or where a separate written guarantee expressly applies.

Passengers must schedule adequate contingency time and obtain appropriate travel insurance when needed.

To the fullest extent permitted by law, the Company is not liable for failure or delay caused by circumstances outside its reasonable control, including:

  1. traffic
  2. collisions caused by third parties
  3. weather
  4. flooding
  5. snow
  6. ice
  7. wildfire
  8. earthquake
  9. natural disaster
  10. road closure
  11. construction
  12. police activity
  13. public demonstration
  14. civil unrest
  15. terrorism
  16. war
  17. labor dispute
  18. fuel shortage
  19. utility failure
  20. telecommunications outage
  21. cyberattack
  22. epidemic or pandemic
  23. government order
  24. border closure
  25. airport restriction
  26. security event
  27. airline or flight-data error
  28. mapping error
  29. navigation outage
  30. payment-system failure
  31. public transportation disruption
  32. mechanical failure not caused by failure to exercise legally required care
  33. other force-majeure events.

The affected party must use reasonable efforts to reduce avoidable effects where practicable.

The Services may rely on third parties, including:

  1. Affiliates
  2. airports
  3. airlines
  4. hotels
  5. travel agents
  6. payment processors
  7. booking platforms
  8. mapping providers
  9. telecommunications providers
  10. software providers
  11. parking operators
  12. toll authorities
  13. greeters
  14. mechanics
  15. government agencies.

The Company is not responsible for a third party’s independent act, omission, representation, system failure, or information error except to the extent the Company is legally responsible for selecting, directing, or supervising that third party.

For Affiliate-operated trips, the Affiliate is ordinarily responsible for the physical operation, maintenance, licensing, staffing, and insurance of the assigned vehicle. The Company remains responsible for its own acts and obligations and for any nondelegable legal duties.

Nothing in these Terms automatically releases any party from responsibility for its own negligence, willful misconduct, fraud, or violation of law.

After an accident or emergency, Passengers must, where reasonably able:

  1. follow safety instructions
  2. seek medical attention
  3. contact emergency services when appropriate
  4. avoid interfering with responders
  5. provide accurate information
  6. preserve relevant evidence
  7. notify the Company promptly.

No Passenger should admit liability or negotiate a claim on behalf of the Company, Affiliate, or Chauffeur.

A claim should be submitted as soon as reasonably practicable and include:

  1. reservation number
  2. date and location
  3. description of the incident
  4. names of involved persons
  5. police or incident report
  6. photographs or video
  7. witness information
  8. medical documentation
  9. property receipts
  10. other reasonably requested evidence.

Failure to provide prompt notice does not bar a claim where applicable law prohibits such a result, but a claim may be affected to the extent that delay materially prejudices investigation or defense.

Nothing in these Terms excludes or limits liability for:

  1. death or personal injury caused by negligence where exclusion is prohibited
  2. gross negligence where it cannot be limited
  3. reckless or willful misconduct
  4. fraud
  5. fraudulent misrepresentation
  6. unlawful discrimination
  7. violation of non-waivable consumer rights
  8. any liability that applicable law does not permit the parties to exclude or limit.

To the fullest extent permitted by law, Services and digital platforms are provided on an “as available” basis.

The Company disclaims implied warranties that may legally be disclaimed, including implied warranties of:

  1. merchantability
  2. fitness for a particular purpose
  3. uninterrupted availability
  4. system accuracy
  5. noninfringement
  6. compatibility.

This section does not disclaim any statutory warranty or consumer guarantee that cannot lawfully be excluded.

To the fullest extent permitted by law, the Company will not be liable for indirect, incidental, special, exemplary, punitive, or consequential damages, including:

  1. lost profits
  2. lost revenue
  3. lost business
  4. lost contracts
  5. lost goodwill
  6. reputational harm
  7. emotional distress unconnected to compensable physical injury
  8. loss of data
  9. loss of opportunity
  10. cost of arrangements not purchased from the Company.

This limitation applies regardless of the legal theory and even if the possibility of loss was known, except where such limitation is prohibited by law.

Except for liability that cannot lawfully be limited, the Company’s aggregate contractual liability arising from a particular reservation will not exceed the greater of:

  1. the amount paid to the Company for the affected reservation; or
  2. USD $1,000.

This cap does not apply to:

  1. bodily injury or death caused by negligence where a cap is prohibited
  2. fraud
  3. willful misconduct
  4. gross negligence where legally non-waivable
  5. unlawful discrimination
  6. a valid insured motor-vehicle claim governed by applicable insurance and law
  7. payment obligations owed by the Booker
  8. damage caused by Passengers
  9. any matter for which applicable law requires a different remedy.

This provision must be interpreted to preserve the maximum lawful limitation rather than eliminate a legally required remedy.

A person claiming loss must take reasonable steps to avoid or reduce additional loss.

The Company is not responsible for avoidable amounts that could reasonably have been prevented, subject to applicable law.

Passengers are encouraged to maintain appropriate:

  1. travel insurance
  2. event insurance
  3. trip-interruption insurance
  4. medical insurance
  5. property insurance
  6. business-continuity protection.

The Company does not provide insurance for missed travel, event cancellation, luggage contents, personal electronics, jewelry, documents, or business loss.

To the fullest extent permitted by law, the Booker agrees to indemnify and hold harmless the Company and its officers, employees, and representatives from third-party claims, losses, penalties, and reasonable defense costs arising from:

  1. the Booker’s or Passenger’s unlawful conduct
  2. violation of these Terms
  3. damage caused by a Passenger
  4. false booking information
  5. unauthorized use of a payment method
  6. transportation of prohibited property
  7. infringement caused by content supplied by the Booker
  8. injury caused by a Passenger or Passenger-controlled animal
  9. claims by the Booker’s guests, employees, invitees, or clients resulting from the Booker’s material breach.

This indemnity does not apply to the extent a claim was caused by the indemnified party’s own negligence, willful misconduct, fraud, or legal violation.

No employee, Chauffeur, dispatcher, or customer-service representative may expand the Company’s indemnification obligations without written authorization from an officer of the Company.

Before commencing formal proceedings, the complaining party should send a written notice containing:

  1. full name
  2. reservation number
  3. contact details
  4. description of the dispute
  5. amount claimed
  6. supporting records
  7. requested resolution.

Notice should be sent to:

AH & Yar, Inc. d/b/a Black Car Everywhere

5801 N. Northwest Hwy, Chicago, IL 60631, USA

Email: reservation@blackcareverywhere.com

The parties will attempt in good faith to resolve the dispute for at least 30 days after receipt of a complete notice.

This informal procedure does not prevent a party from seeking emergency injunctive relief or filing a claim necessary to preserve a statutory deadline.

Except for matters excluded below, the Booker, Passenger, and Company agree that any dispute arising out of or relating to:

  1. these Terms
  2. a reservation
  3. payment
  4. transportation
  5. cancellation
  6. personal injury
  7. property damage
  8. communications
  9. privacy
  10. advertising
  11. the Website
  12. an Affiliate assignment
  13. the relationship between the parties

will be resolved by final and binding arbitration on an individual basis rather than by a judge or jury.

This arbitration agreement is intended to be governed by the Federal Arbitration Act to the extent applicable and otherwise by applicable Illinois arbitration law.

The arbitrator has authority to determine issues concerning the interpretation and application of these Terms, except that a court of competent jurisdiction will decide disputes concerning the enforceability of the class-action waiver or the validity of the arbitration opt-out procedure.

Arbitration will be administered by:

[SELECT ONE BEFORE PUBLICATION: American Arbitration Association under its applicable Consumer Arbitration Rules, or JAMS under its applicable consumer rules.]

If the selected administrator is unavailable or unwilling to administer the matter, the parties will attempt to select a substitute. If they cannot agree, a court of competent jurisdiction may appoint an arbitrator.

Consumer filing fees and cost allocation will be governed by the administrator’s rules and applicable law.

The Company will not require a consumer to pay fees that would make arbitration prohibitively expensive compared with court.

For a consumer, arbitration may occur:

  1. by video
  2. by telephone
  3. through written submissions
  4. in the county of the consumer’s residence
  5. at another mutually agreed location, subject to the administrator’s rules.

For a business or commercial account, arbitration will ordinarily occur in Cook County, Illinois, unless otherwise agreed.

The arbitrator may award any individual remedy available under applicable law but may not consolidate claims or award relief for persons not participating in the arbitration, except where applicable law requires otherwise.

Judgment on an award may be entered in a court of competent jurisdiction.

A Booker or Passenger may opt out of the arbitration agreement by sending written notice within 30 days after first accepting these Terms.

The notice must include:

  1. full name
  2. mailing address
  3. email address
  4. telephone number
  5. reservation or account number, if available
  6. a clear statement that the person opts out of arbitration
  7. signature.

The notice must be sent to:

Arbitration Opt-Out

AH & Yar, Inc. d/b/a Black Car Everywhere, 5801 N. Northwest Hwy

Chicago, IL 60631, USA

A copy may also be sent to reservation@blackcareverywhere.com with the subject line Arbitration Opt-Out, but postal delivery should be used unless the Company expressly confirms that email alone is sufficient.

Opting out will not affect the person’s ability to use the Services. An opt-out applies only to the individual who timely submitted it.

The following may be brought in a court of competent jurisdiction:

  1. an eligible individual claim in small-claims court
  2. an action for temporary emergency injunctive relief
  3. a claim that applicable law prohibits from mandatory predispute arbitration
  4. a public injunctive-relief claim where arbitration cannot lawfully be required
  5. enforcement of intellectual-property rights
  6. enforcement or review of an arbitration award as permitted by law.

Nothing prevents a person from reporting a matter to a government regulator or law-enforcement agency.

To the fullest extent permitted by law, disputes must be brought only in an individual capacity. Neither party may act as:

  1. a class representative
  2. a class member
  3. a private attorney general
  4. a collective-action representative
  5. a representative of another person

in arbitration or litigation covered by this provision.

If a court finally determines that this waiver is unenforceable for a particular claim or remedy, that claim or remedy will proceed in court after all arbitrable matters are completed, unless applicable law requires another procedure.

For any dispute properly heard in court, each party knowingly and voluntarily waives trial by jury to the fullest extent permitted by law. This waiver does not apply where legally prohibited.

Except where federal law applies, or local law cannot lawfully be displaced, these Terms and any dispute are governed by the laws of the State of Illinois, without regard to conflict-of-law principles.

Mandatory consumer, transportation, accessibility, insurance, or public-safety laws of the jurisdiction where Services are provided remain applicable where legally required.

Any dispute not subject to arbitration must be brought in:

  1. the state courts located in Cook County, Illinois; or
  2. the United States District Court having jurisdiction over Chicago, Illinois, unless applicable law gives a consumer a non-waivable right to file elsewhere. The parties consent to personal jurisdiction in those courts.

To the extent permitted by law, a contractual claim arising from a reservation must be commenced within one year after the event giving rise to it.

This contractual period does not apply where:

  1. a longer period is legally non-waivable
  2. personal-injury law prohibits shortening the period
  3. consumer law prohibits the limitation
  4. the claimant was legally incapable of bringing the claim
  5. applicable law otherwise requires a different period.

Prompt notice requirements are intended to support investigation and not to extinguish legally protected rights unlawfully.

Each party will ordinarily bear its own attorney fees and costs.

 

An arbitrator or court may award fees and costs where authorized by:

  1. applicable law
  2. the arbitration rules
  3. a valid written agreement
  4. sanctions for bad-faith conduct
  5. another lawful basis.

Personal information is handled under the Company’s separate Privacy Policy, which is incorporated by reference.

The Privacy Policy should describe:

  1. information collected
  2. booking and payment data
  3. flight information
  4. communications
  5. location and telematics data
  6. Affiliate disclosures
  7. service providers
  8. security
  9. retention
  10. marketing choices
  11. consumer privacy rights
  12. international data transfers where applicable.

If these Terms conflict with the Privacy Policy regarding data processing, the Privacy Policy controls unless applicable law requires otherwise.

Users may not:

  1. attempt unauthorized access
  2. interfere with system operation
  3. introduce malware
  4. scrape or harvest data without authorization
  5. make fraudulent reservations
  6. impersonate another person
  7. test vulnerabilities without written permission
  8. manipulate pricing
  9. bypass security
  10. use automated systems in a manner that burdens the platform
  11. use the Website for unlawful purposes.

The Company may suspend access and preserve relevant evidence.

The Company’s:

  1. name
  2. trademarks
  3. logos
  4. photographs
  5. graphics
  6. software
  7. text
  8. pricing displays
  9. designs
  10. databases
  11. Website content

are owned by or licensed to the Company and are protected by applicable law.

No right is granted except limited personal use of the Website for lawful booking and information purposes.

A person submitting a review, testimonial, photograph, or other content represents that:

  1. the content is truthful
  2. the person has the right to submit it
  3. it does not violate privacy or intellectual-property rights
  4. it is not defamatory or unlawful
  5. it is not submitted in exchange for an undisclosed prohibited incentive.

The person grants the Company a nonexclusive, worldwide, royalty-free license to reproduce and display submitted content for lawful business purposes, subject to applicable privacy and consumer-review law.

Nothing in these Terms prohibits honest reviews or lawful reporting to regulators.

Electronic acceptance, electronic signatures, checkboxes, payment authorizations, emails, text messages, and electronic records may have the same effect as paper records and handwritten signatures to the extent permitted by law.

The Booker consents to receive contractual records electronically and is responsible for maintaining current contact information.

The Company may update these Terms prospectively.

Material changes will be posted with an updated effective date and, where required, additional notice.

The Terms in effect when a reservation is accepted will ordinarily govern that reservation unless:

  1. the parties agree otherwise
  2. a change is required by law
  3. the change benefits the Passenger without imposing a material burden
  4. continued services are governed by an updated corporate agreement.

The Company will not retroactively impose a materially adverse arbitration provision without legally sufficient notice and assent.

The Booker may not assign rights or obligations under a reservation without the Company’s written consent.

The Company may assign these Terms or a reservation in connection with:

  1. an Affiliate assignment
  2. corporate restructuring
  3. merger
  4. acquisition
  5. sale of assets
  6. financing
  7. transfer of operations,

provided the assignment does not unlawfully reduce consumer rights.

Except for protected Company parties, Affiliates where expressly stated, and Passengers covered by a Booker’s acceptance, these Terms do not create rights for an unrelated third party.

These Terms, the Confirmation, any signed service agreement, the applicable Privacy Policy, and incorporated written policies constitute the entire agreement concerning the reservation.

They replace prior oral or written statements concerning the same subject. A signed negotiated agreement controls over these Terms to the extent of a direct conflict.

In case of conflict, the following order applies:

  1. a signed negotiated agreement;
  2. an event-specific or corporate contract;
  3. the Confirmation;
  4. these Terms;
  5. a published rate or operational policy; and
  6. general Website content.

Mandatory law controls over all contractual provisions.

A Chauffeur, dispatcher, greeter, reservation agent, hotel concierge, or Affiliate representative may not modify these Terms unless the Company confirms the modification in writing through an authorized representative. Operational instructions do not amend legal terms.

Failure to enforce a provision on one occasion does not waive the right to enforce it later. A waiver must be in writing and applies only to the specific matter stated.

If any provision is held invalid or unenforceable, it will be:

  1. enforced to the maximum lawful extent;
  2. narrowed where legally permissible; or
  3. severed if narrowing is not possible.

The remaining provisions will continue in effect unless doing so would defeat the essential purpose of the agreement.

Headings are for convenience only.

“Include” and “including” mean “including without limitation.” The singular includes the plural where appropriate.

A provision will not be interpreted against a party merely because that party drafted it.

Provisions concerning:

  1. payment
  2. damage
  3. indemnification
  4. liability
  5. disputes
  6. arbitration
  7. privacy
  8. intellectual property
  9. evidence
  10. governing law
  11. any obligation intended by its nature to continue surviving completion or cancellation of a reservation.

The controlling language of these Terms is English unless applicable law requires otherwise. A translation is provided for convenience unless expressly stated to be controlling.

The Company may refuse service where necessary to comply with:

  1. trade sanctions
  2. anti-money-laundering laws
  3. export controls
  4. anti-bribery laws
  5. government restrictions
  6. court orders
  7. other legal obligations.

No Passenger may use the Services to evade lawful restrictions.

These Terms are intended as global core terms.

When Services are provided outside Illinois or outside the United States:

  1. mandatory local consumer rights apply
  2. local transportation regulations apply
  3. local insurance requirements apply
  4. local cancellation rights may apply
  5. local privacy rights may apply
  6. a regional addendum may supplement or replace specific provisions.

If a mandatory local law provides greater protection, that law controls only to the extent required.

Legal notices to the Company must be sent to:

AH & Yar, Inc. d/b/a Black Car Everywhere

5801 N. Northwest Hwy, Chicago, IL 60631, USA

Email: reservation@blackcareverywhere.com Telephone: +1 (800) 967-9416

Operational changes, cancellations, and urgent pickup communications should be made through the reservation or dispatch channel identified in the Confirmation. Sending a legal notice does not automatically cancel a reservation.

Questions about these Terms may be directed to:

Black Car Everywhere

Email: reservation@blackcareverywhere.com

Telephone: +1 (800) 967-9416

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