Before commencing formal proceedings, the complaining party should send a written notice containing:
- full name
- reservation number
- contact details
- description of the dispute
- amount claimed
- supporting records
- requested resolution.
Notice should be sent to:
AH & Yar, Inc. d/b/a Black Car Everywhere
5801 N. Northwest Hwy, Chicago, IL 60631, USA
Email: reservation@blackcareverywhere.com
The parties will attempt in good faith to resolve the dispute for at least 30 days after receipt of a complete notice.
This informal procedure does not prevent a party from seeking emergency injunctive relief or filing a claim necessary to preserve a statutory deadline.